With SiteCare we undertake to support all your IT requirements within the agreed framework. The service is 24/7 and we guarantee a response within 15 minutes for mission critical issues.
Fixed monthly fee make managing your IT budget easy
Unlimited onsite and remote support 24/7
24/7 pro-active monitoring with auto-correct facility
15 minutes response on all support requests
We deal with 3rd party vendors
Online tracking of support tickets
For PCs we cover Microsoft Windows XP, Vista, 7, 8, Ubuntu, and Mac OS.
For Servers we cover Windows Server 2003, 2008, 2012, SQL, Exchange, IIS, ISA, Citrix, and VMware.
For Applications we cover Microsoft Office all versions, Sage 50, Sage 200, Sage Payroll, Access Accounts, Pegasus, and SAP Business One. Any other business application by agreement.
For Mobile devices we cover iPhone, Blackberry, Windows Mobile, Android, and iPad. For Key users in addition to support in the office we also cover remote support from home and on the road.
Here at Indigo we offer a holistic approach to IT support in Taunton and the South West, we will complement your in-house IT support or completely remove the requirement for in-house IT. We support thousands of professionals throughout the SouthWest, Midlands and SouthEast. We offer 24/7 server monitoring as standard to all clients and will rapidly resolve issues when errors arise.
We have the resources available to provide onsite IT support Exeter, IT support Taunton, IT support Bristol. We have the personnel, accreditations and passion to provide the best fixed cost IT Support you ever thought possible. We talk your language, you will be provided for a dedicated account manager who speaks business language and not just IT jargon. We are happy to provide references for each of our main business services.
Our pricing model is simple we support all of your existing IT infrastructure and applications including servers for a fixed fee based on the number of users of your system.
Our clients don’t experience any surprises when the monthly bill comes through.
This is provided for £25 per person per month.