Map the IT framework against the essential tools and technologies required for different size businesses. This Performance Profile enables us to identify any gaps and inconsistencies as part of creating a size-appropriate system, in terms of what you do and what you want to achieve.
Once we have a framework of what the right system will be, we can refine and develop it to create a blueprint that will be the ideal fit for your individual needs, budget and scalability requirements.
We do as much of the set up as we can off-site to minimise disruption and to provide out of the box fully operational systems from the point of installation. Training is provided where relevant to ensure easier user adoption to fully exploit the emerging business enabling technologies coming on to the market.
Seamless support and updates takes the hassle and headache away to provide a consistent and reliable system backed up by fast and effective technical support when needed. Pro-active monitoring and updates aims to reduce downtime and organisational risks with the additional security of a fully managed disaster recovery programme on hand 24 hours a day, 365 days of the year.
Specially designed technical support around the way you access and use technology to help you identify the correct technical support that you and your business need:
- Phone Tech; if you have issues with your mobile or landlines
- Computer Tech; for any problems relating to your PC or Tablets
- Software Tech; for any application software concerns or use queries
- Web Tech; to help resolve any issues relating to your website
- Social Tech; for support with any social media platforms
The range of support services available above are based on a fully integrated IT system contract.