Imagine getting into work one day and finding your entire business under threat.
An employee has clicked on an email link from someone posing as a client, and downloaded a virus. It’s infected every file on your system and put your clients’ details at risk.
Not only are you faced with the financial cost of putting it right, but also the damage it’ll do to your relationship with customers and clients.
Many SMEs think it’ll never happen to them. But they’re fast becoming the targets of choice for cyber hackers. According to the Government Security Breaches Survey, 74% of small organisations reported a security breach in 2015.
This is where Indigo can help.
Our Sitecare service will provide you with peace of mind that your entire IT system is secure. So you can concentrate on with the day-to-day running of your business.
We’ll monitor your servers 24/7 and fix any errors or issues as soon as possible.
And if the issue is particularly serious (what’s known as ‘critical’ in IT-speak), you’re guaranteed a response within 15 minutes.
Our qualified engineers can support you either at your premises in the South West, or remotely. We’ll raise support tickets for any issues we’re working on, which means you can keep up to date with progress at all times.
If you have a question or need to get in touch, you’ll have a dedicated account manager. And, don’t worry, we realise most people are baffled by IT jargon, so they’ll explain everything you want to know in plain English.
Our Sitecare service is available for a fixed monthly fee based on the number of people who use your system. So you’ll never receive any unexpected costs or hidden bills.